Contact us
ERKA. Service GmbH
Wentzelstraße 11
22301 Hamburg
Deutschland
T: +49 40 42104460
F: +49 40 42104470
customercare@erka-id.de
www.erka-id.de
Geschäftsführer:
Björn Kallmeyer
Amtsgericht Hamburg:
HRB 147212
Steuernummer:
43/717/02518
– ERKA. –
XXL WARRANTY
You have trusted in us FOR 125 YEARS. Thank you.
Trust must be earned. Through continuity and sustainability. As a fourth generation family company, we at ERKA. stand by our promise of “Quality Made in Germany”.
Those who choose an ERKA. product are consciously seeking the highest quality and durability.
We are convinced of the quality of our products – as demonstrated by the ERKA. XXL-Guarantee. Register your product after purchase at www.erka.org/XXl-guarantee and get an additional warranty of up to five years – free of charge. NO IFS OR BUTS.
Register your ERKA device quickly and easily
Please follow the instructions to register your device. If there are any questions do not hesitate to call our Service Team for support on the toll-free number +8000-CALL ERKA (008000-2255 3752).
As soon as your registration has been activated you will achieve your XXL-Guarantee Certificate by eMail.
Please note! The duration of your warranty extension is product-specific and varies; the correct guarantee period will automatically be determined during the registration process. Please call our Serivce Team to learn more about our extended warranty times on the toll-free number +8000-CALL ERKA (008000-2255 3752).
REGISTER NOW
Entering your customer data
By clicking the menu option “register” you will automatically be forwarded to the registration form. Please fill in your personal data and check its correctness – this data will appear on your own personal XXL-Guarantee Certificate. Mandatory fields are marked with *.
Your data remains safe and protected from all undesired access! Of course we guarantee the trusting dealing and proactive protection of all vulnerable customer data.
Entering the product data
For which ERKA product you would like to take the charge-free ERKA XXL-Guarantee? The interactive registrations form will help you by offering a selection window – this choice list contains all products for which the charge-free XXL warranty is offered.
Fill in your device’s unambiguous serial number in the relevant field. The serial number is built up – according to product group – in different formats. Serial numbers of electronic devices begin compelling with the letters “SN”, the serial number of mechanical devices consists of a numerical order and the serial number of a sethoscopes is a combination of both.
Where do I find the serial number of my stethoscope?
To register your stethoscope you need the unambiguous serial number, which is engraved on the top of the chest-piece.
Entering the date of purchase
Please enter the purchase date stated on your invoice in the following format dd/mm/yyyy. Before requesting the charge-freee ERKA XXL-Guarantee by clicking the button “register” please review once again your data to verify its correctness.